From Resilience to Freedom: My Chapter in 'Ma Résilience en Affaires' Oct 22, 2018

 The invitation I almost turned down

I got a message asking if I would contribute a chapter to Ma Résilience en Affaires, a published anthology on entrepreneurial resilience in Quebec.

My first instinct was to say no.

Not because I lacked stories. I had plenty. But I was not sure my story was the...

Read more...
My little story of business resiliency - Final Part Oct 21, 2018

The entrepreneur is back... 25 years later.

 

I'm confused.

 

I am familiar with the leather smell and the luxurious space I find myself in.  Yet, as I barely come out of a deep sleep, the surrounding darkness disorients me.

 

Where am I?

 

I hear knocking at my window.  As the diffused nois...

Read more...
My little story of business resiliency - Part 8 Oct 21, 2018

The outcome

 

Summer is ending, and I am finishing up my last projects.

 

During the season's first few weeks, I finally replaced Frank with another more competent and less goofy painter.  I came to an agreement with Peter and Jocelyne to buy decorative elements to compensate for the artwork soi...

Read more...
My little story of business resiliency - Part 7 Oct 21, 2018

The new beginning

 

Back to that chilly night. It's almost ten o'clock in the evening when Patrick wakes me up with his repeated knocks on my car window.

 

He must talk to me.  He is perplexed to see me in this state, especially after speaking to my mother.  Anyway, he tells me he is going on va...

Read more...
My little story of business resiliency - Part 6 Oct 21, 2018

The Crisis

 

One night, I come home exhausted.  Running a business is much more demanding than I could have imagined.  Not to mention that I am under constant stress at home, never knowing when I would get lectured or yelled at about my incompetence.

 

I have a flashback: Even my teachers used t...

Read more...
My little story of business resiliency - Part 5 Oct 21, 2018

Startup and tribulations

 

Winter is ending.

 

I'm on fire during my franchisee training, asking many questions and taking even more notes.  A whole universe opens up to me: marketing and sales techniques, employee management concepts, customer service fundamentals, all subjects fascinate me.  E...

Read more...
My little story of business resiliency - Part 4 Oct 21, 2018

The veto and the decision

 

The weekend's coming up.  I choose the best time.  She seems in a good mood; it's my time.

 

I tell her the happy news of the Student Painter's offer.  No congratulations!  She laughs and doesn't take this project seriously:

 

"An organization doesn't give a franchi...

Read more...
My little story of business resiliency - Part 3 Oct 21, 2018

The offer

 

Throughout the franchisee operator selection process, John detects in me a strong passion, excellent sales skills, and a very organized spirit, conducive to a promising management role.

 

He tells me I stand out among the twenty candidates for the local territory as the strongest one...

Read more...
My little story of business resiliency - Part 2 Oct 21, 2018

The business opportunity

 

It all started with THE opportunity.

 

The opportunity is perfect.

 

On this chilly fall day, I get excited as I see a franchising booth at the career fair in the main hall of my preparatory college.

 

Obtaining and operating a Student Painters franchise at 16 woul...

Read more...
My little story of business resiliency - Part 1 Oct 21, 2018

From dream to nightmare

 

I'm confused.

 

I am familiar with the musty smell and the contiguous space I find myself in.  Yet, as I barely come out of a deep sleep, the surrounding darkness disorients me.

 

Where am I?

 

I hear knocking at my window.  As the diffused noise gets more precise, ...

Read more...
The Night I Slept in My Car Sep 29, 2018

See "Ma résilience en affaires" book link

I became the youngest franchisee in the history of Student Painters in Canada at 17.

My mother had vetoed the whole thing. I proceeded anyway.

That summer I managed painters, handled client problems, carried a roll of quarters to return calls from payphon...

Read more...
1 2 3