A New Chapter for Solpak: Welcoming Bartrol Packaging
Sep 23, 2019Acquisitions look simple from the outside
You hear that a company acquired another company, and the story sounds clean. Strategic fit. Expanded capacity. Broader reach.
From the inside, it is never that clean.
When Solpak welcomed Bartrol Packaging into our operations, the most important conversations were not about numbers. They were about people.
What we were really taking on
Bartrol had clients who trusted them. They had relationships built over years. They had a way of doing things.
When you acquire a company, you are making a promise to all of those people. Not with a handshake. With what you actually do in the first sixty days.
I have seen acquisitions fail not because the financials were wrong, but because the acquiring company treated the transition like a transaction instead of a relationship.
We were not going to do that.
How we approached it
We spent the first weeks listening more than talking.
We talked to every Bartrol client. We explained who we were, what we stood for, and what would stay the same. We were honest about what would change.
The Solpak philosophy is built on one thing: keep your commitments. That does not change when the letterhead changes.
What it added to Solpak
Bartrol brought clients we had not served before. They brought expertise in segments we were growing into. They extended our reach in ways that would have taken years to build organically.
But more than the business, they brought people who cared about doing good work. That is the hardest thing to find, and the first thing I looked for.
This acquisition was not about size. It was about fit.
Twenty-plus years later, the clients we welcomed through that transition are still with us.
That is the only metric that mattered.
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